Back to Color Flip Rush

Privacy Policy

Color Flip Rush Game by Heavystack Solutions Pvt. Ltd.

Last Updated: December 2024

Effective Date: December 2024

1. Introduction

Heavystack Solutions Pvt. Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our mobile game "Color Flip Rush" (the "Game" or "Service").

By downloading, installing, or playing Color Flip Rush, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not download or use our Game.

2. Information We Collect

2.1 Information We Collect Automatically

When you play Color Flip Rush, we may automatically collect certain information about your device and usage:

  • Device Information: Device type, operating system version, device identifier
  • Game Analytics: Game progress, level completion, play time, and game performance data
  • Technical Data: App crashes, errors, and performance metrics through Firebase Analytics
  • Usage Data: How you interact with the game features and frequency of use

2.2 Information We Do NOT Collect

Color Flip Rush is designed with privacy in mind. We explicitly do NOT collect:

  • Personal identification information (name, email, phone number)
  • Contact lists or address books
  • Location data or GPS coordinates
  • Camera or microphone access
  • Social media account information
  • Payment or financial information
  • Biometric data

3. How We Use Information

We use the collected information for the following purposes:

  • Game Functionality: To provide core game features and save your progress locally
  • Performance Optimization: To improve game performance and fix bugs
  • Analytics: To understand how players interact with the game and improve user experience
  • Technical Support: To diagnose and resolve technical issues

4. Data Storage and Security

4.1 Local Storage

Game progress, settings, and achievements are stored locally on your device. This data is not transmitted to our servers and remains under your control.

4.2 Firebase Analytics

We use Firebase Analytics to collect anonymous usage statistics. This data is aggregated and cannot be used to identify individual users. Firebase complies with GDPR and other privacy regulations.

4.3 Data Security

We implement appropriate technical and organizational security measures to protect against unauthorized access, alteration, disclosure, or destruction of data.

5. Data Sharing and Third Parties

We do not sell, trade, or otherwise transfer your information to third parties, except:

  • Firebase Analytics: Anonymous usage data for analytics purposes
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or sale of assets

6. Children's Privacy

Color Flip Rush is designed for users aged 13 and older. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information promptly.

7. Your Rights and Choices

7.1 GDPR Rights (EU Users)

If you are located in the European Union, you have the following rights:

  • Right to Access: Request information about your data
  • Right to Rectification: Correct inaccurate data
  • Right to Erasure: Request deletion of your data
  • Right to Portability: Receive your data in a portable format
  • Right to Object: Object to processing of your data

7.2 CCPA Rights (California Users)

California residents have the right to:

  • Know what personal information is collected
  • Know whether personal information is sold or disclosed
  • Access personal information
  • Request deletion of personal information
  • Opt-out of the sale of personal information (we do not sell data)

7.3 Exercising Your Rights

To exercise any of these rights, please contact us at the email provided below. Since we collect minimal data, most requests can be handled by uninstalling the game.

8. Data Retention

We retain analytics data for a maximum of 26 months as per Firebase's data retention policy. Local game data is stored on your device until you uninstall the game or clear app data.

9. International Data Transfers

Analytics data may be processed by Firebase servers located in various countries. Firebase ensures appropriate safeguards are in place for international data transfers.

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify users of any material changes by updating the "Last Updated" date. Continued use of the game after changes constitutes acceptance of the updated policy.

11. Third-Party Services

Our game uses the following third-party services:

  • Firebase Analytics (Google): For anonymous usage analytics
    Privacy Policy: https://policies.google.com/privacy
  • Flutter Framework (Google): For app development
    Privacy Policy: https://policies.google.com/privacy
  • Google Play Services: For app distribution and core functionality on Android
    Privacy Policy: https://policies.google.com/privacy
  • Apple App Store: For app distribution on iOS
    Privacy Policy: https://www.apple.com/privacy/

These services have their own privacy policies that govern their use of information. We encourage you to review these policies.

11.1 Firebase Analytics Details

Firebase Analytics collects the following data automatically:

  • App usage events and session data
  • Device information (model, OS version, screen size)
  • Approximate geographic location (country/region level)
  • App performance data and crash reports

This data is anonymized and aggregated. Firebase complies with GDPR and provides data deletion capabilities.

12. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: support@heavystacksolutions.com

Company: Heavystack Solutions Pvt. Ltd.

Response Time: We will respond to privacy-related inquiries within 30 days.

Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer at: dpo@heavystacksolutions.com

13. App Store Compliance

13.1 Google Play Store Compliance

This app complies with Google Play Store policies including:

  • User Data Policy requirements for transparency and data handling
  • Families Policy for age-appropriate content
  • Content Rating guidelines
  • Privacy and Security requirements

13.2 Apple App Store Compliance

This app complies with Apple App Store Review Guidelines including:

  • Privacy requirements and data collection transparency
  • Safety guidelines for content and user experience
  • Design and functionality standards
  • Age rating and content appropriateness

13.3 Data Safety Information

As required by app stores, we declare that this app:

  • Does not collect personal information
  • Collects minimal anonymous analytics data
  • Does not share data with third parties for marketing
  • Uses data only for app functionality and improvement
  • Provides data deletion options (uninstall app)

14. Regional Privacy Laws

14.1 COPPA Compliance (USA)

We comply with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13 years of age.

14.2 PIPEDA Compliance (Canada)

We comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) for Canadian users.

14.3 Other Regional Laws

We strive to comply with applicable privacy laws in all regions where our app is available, including but not limited to Brazil's LGPD, Australia's Privacy Act, and Japan's APPI.

15. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy will be subject to the jurisdiction of Indian courts.

This Privacy Policy is compliant with GDPR, CCPA, COPPA, Google Play Store Developer Content Policy, Apple App Store Review Guidelines, and other applicable privacy regulations. By using Color Flip Rush, you acknowledge that you have read and understood this policy.